Privacy Policy

Privacy Policy for Ezey Shopping

At Ezey, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your data. By accessing or using the Ezey website or services, you consent to the practices described in this policy.

Information We Collect

1. Personal Information: When you create an account or make a purchase, we may collect personal information such as your name, email address, shipping address, and payment details.

2. Browsing Information: We gather non-personal information, including your IP address, browser type, and device information, to enhance your experience on our website and improve our services.

3. Cookies: Ezey uses cookies to track user preferences and behavior. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

1. Order Processing: To process your orders, track shipments, and provide customer support.

2. Personalization: To tailor your shopping experience by recommending products based on your preferences.

3. Communication: To send order updates, promotions, newsletters, and respond to your inquiries.

4. Analytics: To analyze website traffic and improve our services.

Sharing Your Information

Ezey may share your information with:

1. Service Providers: We may share data with third-party service providers who assist us with various functions, including payment processing, order fulfillment, and marketing.

2. Brands: In some cases, we share your information with brands we collaborate with to fulfill your orders or improve our services.

3. Legal Compliance: We may disclose your information when required by law, to protect our rights or the safety of others.

Please note that we do not offer returns or refunds for products purchased through our website, except in cases where the product is defective or damaged upon receipt.

Data Security

We employ security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

Your Choices

You have the following choices regarding your data:

1. Account Information: You can access and update your account information at any time by logging into your Ezey account.

2. Marketing Preferences: You can opt out of marketing communications by following the instructions in our emails or by contacting us.

3. Cookies: You can manage cookies through your browser settings.

Children's Privacy

Ezey does not knowingly collect or solicit personal information from children under the age of 13. If you believe that a child under 13 has provided us with personal information, please contact us, and we will promptly delete such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the effective date.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at support@ezey.in.

Thank you for trusting Ezey with your privacy. Your satisfaction and confidence in our services are essential to us.

Sincerely,

Rajat Panchal and Pankaj Sharma
Co-Founders, Ezey